Shipping policy
All orders are processed and shipped within 3–5 business days after
payment confirmation. Custom or personalized items may require an
additional 5–7 business days.
Shipping Methods & Estimated Delivery
• Standard International Shipping: 15–30 business days
Every order ships fully insured with global tracking provided.
Actual delivery times may vary depending on the destination country
and customs clearance.
Shipping Rates
• Free standard shipping on orders over $150 USD
• Standard International Shipping: $12–$25 (calculated by weight
and destination)
• Expedited Shipping: Starting at $30
Duties & Import Taxes
International orders may be subject to customs duties and import
taxes, which are the buyer's responsibility. We recommend consulting
your local customs policies before placing an order.
Order Tracking
You will receive a confirmation email with a tracking number once
your order has shipped. Please allow 24–48 hours for tracking
information to update.
Shipping Coverage
We ship to most countries and regions worldwide. If your location
is not covered, please contact us.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us
within 7 days of receipt and we will assist with a claim or
replacement.
Contact Us For any shipping-related questions, please email us at: studio@3dsilveratelier.com