物流政策

All orders are processed and shipped within 3–5 business days after 
payment confirmation. Custom or personalized items may require an 
additional 5–7 business days.

Shipping Methods & Estimated Delivery
• Standard International Shipping: 15–30 business days
Every order ships fully insured with global tracking provided.
Actual delivery times may vary depending on the destination country 
and customs clearance.

Shipping Rates
• Free standard shipping on orders over $150 USD
• Standard International Shipping: $12–$25 (calculated by weight 
  and destination)
• Expedited Shipping: Starting at $30

Duties & Import Taxes
International orders may be subject to customs duties and import 
taxes, which are the buyer's responsibility. We recommend consulting 
your local customs policies before placing an order.

Order Tracking
You will receive a confirmation email with a tracking number once 
your order has shipped. Please allow 24–48 hours for tracking 
information to update.

Shipping Coverage
We ship to most countries and regions worldwide. If your location 
is not covered, please contact us.

Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us 
within 7 days of receipt and we will assist with a claim or 
replacement.

Contact Us For any shipping-related questions, please email us at: studio@3dsilveratelier.com